For many businesses, the idea of switching mobile phone providers can feel like a hassle, especially when you’re juggling contracts, numbers, devices, and a growing team. But the truth is, moving your business mobiles to a better deal or provider is now easier than ever.
At Complete Communications, we speak to companies every week who are surprised to learn just how simple and fast it is to make the switch. And it all starts with something called a PAC code.
If you’re looking to reduce your telecoms spend, simplify your contract management, or just explore better options, understanding how PAC codes work is essential.
What Is a PAC Code?
PAC stands for Porting Authorisation Code. It’s a nine-character alphanumeric code that allows you to transfer your mobile number(s) from one network provider to another.
Whether you’re an individual with one handset or a business with dozens of lines, PAC codes give you the ability to move to a better provider without changing your mobile number.
That means no disruption to your clients, colleagues, or contacts — your number stays the same, but your contract, tariff, and provider can change.
Why Use a PAC Code?
The main reason to use a PAC code is simple: it gives you control.
Switching providers used to mean waiting on hold, negotiating with your current network, and jumping through hoops to make a change. Not anymore. Thanks to Ofcom’s “text to switch” regulation, the process is now fast, free, and easy.
Here’s what using a PAC code allows you to do:
- Keep your existing number when changing network
- Avoid disruption to your business communications
- Secure a better deal with a new provider
- Simplify mobile management for your team
- Gain insight into your mobile usage and spend
If your contract is up for renewal, or even if you’re mid-term and unhappy with the service, using a PAC code opens up your options.
How to Get a PAC Code
Getting your PAC code is straightforward. Simply text:
PAC to 65075
You’ll receive your unique code by text, usually within 60 seconds. There’s no need to call your current provider, and no sales pressure. It’s a completely automated process, available to both personal and business mobile users.
Your PAC code will be valid for 30 days. During this time, you can provide it to your new network or telecoms provider, who will handle the transfer of your number on your behalf.
How Long Does It Take to Switch?
Once you’ve given your PAC code to your new provider, the number transfer process usually takes just one working day.
In the meantime, your current service will continue without interruption. When the switch is complete, your number will automatically be active on your new SIM or device, and your old contract will end.
It’s that simple, and for most business users, the change is seamless.
Who Can Use a PAC Code?
PAC codes are available to:
- Sole traders and freelancers with a business mobile contract
- Small and medium-sized enterprises managing multiple devices
- Larger organisations with a mobile estate and central billing
At Complete Communications, we work with companies across Staffordshire and the wider UK, helping them manage telecoms more efficiently, reduce waste, and stay in control of costs.
Whether you’re looking to switch one number or 100, the PAC process is the same, and we’re here to handle the logistics.
Why Businesses Stay Stuck – and Why They Shouldn’t
One of the most common things we hear is:
“I didn’t realise it was that easy to switch.”
Many businesses stay with the same mobile provider for years, even when the costs no longer make sense or the service no longer meets their needs. In some cases, we’ve helped clients reduce their monthly spend by 30–50% — simply by auditing their usage and moving them to a more suitable plan.
Fear of disruption, confusion around contracts, or simply not having the time to review telecoms often holds businesses back. But with the right support, switching can be quick, simple and highly beneficial.
How Complete Communications Can Help
We offer a free business mobile audit designed to give you clarity, confidence, and control over your telecoms.
Here’s what it includes:
- A full review of your existing mobile estate
- Network and contract comparisons across all major UK providers
- Advice on Microsoft licensing, device usage and IT spend
- Guidance on PAC codes and managing a seamless switch
- No-obligation recommendations based on your actual business needs
We’ll walk you through the entire process, manage the transition, and ensure there’s no impact to your day-to-day operations.
Take the First Step
If you’re even slightly curious about whether you could be saving money, improving service, or simplifying your telecoms, now’s the time to act.
- Step 1: Text PAC to 65075 from the number you want to move
- Step 2: Contact Complete Communications for a free, expert review
- Step 3: Let us handle the switch — you’ll keep your number and gain a better deal
Don’t stay tied to a provider that no longer works for your business.
Get in touch with our team today to find out how much you could save.
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Start your journey toward smarter, more connected business operations today
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