Testimonials
Here’s what some of our customers say about working with us
“As out business grew, we needed a local telecoms provider who could scale with us, and Complete Communications have done exactly that. Our account has grown from around 40 to over 100 connections, and throughout, they’ve kept everything clear, organised and cost-effective.
The 30-day flexibility works perfectly for us, and regular account reviews mean we’re always on the right plan for our data usage. Most importantly, they’re always just a phone call away. Responsive, reliable and proactive, it’s the kind of partnership we were looking for.”
“We only have a couple of business mobiles, but that didn’t stop Complete Communications form giving us outstanding support. When we upgraded our handsets, we needed some guidance, so the team invited us into their offices, sat down with us, and handled the full data transfer there and then, completely free of charge. Nothing was too much trouble.
They check in regularly to make sure we’re on the best possible tariffs, and they even moved us to a new business plan that’s saving us money. It’s that kind of personal, proactive service that makes all the difference, no matter the size of your business.”
“What really stands out is their no-nonsense approach. It’s refreshing to speak to real people who understand our needs and get things sorted quickly, without the jargon or endless call queues.
The team are approachable, responsive, and genuinely invested in making things easier for us. Their focus on service gives us complete peace of mind.”
“Working with Complete Communications on our mobile phone and Tabley contract was a seamless experience.
They took time to understand our needs and provided clear, tailored advice every step of the way.
What stood out most was their responsiveness and commitment to making the process as simple and stress free as possible. I felt supported throughout and confident we were getting the best value.”
“Complete Communications were new to us as a business, but having worked with Jamie in the past gave us confidence to look at some of the different services we needed to review.
Complete Communications listened to our requirements, found the right solution and positioned it with right service wrap.
Our transition and switch over was seamless, and requests we have submitted since moving have been dealt with, with speed and simplicity.”
“We were approached by Nick Holland at Complete Communications Staffordshire to review our current mobile contracts. Our contracts were split between two providers, Vodafone and EE due to network coverage in the areas we operate. Nick suggested a free audit to identify usage and spends patterns on the account. This enabled us to understand what the potential savings were for the business. The estimated savings were 50% on our Vodafone contract and 22% on our EE contract.
We gave Nick and his team full access to view our billing. This was a huge advantage as we didn’t have to allocate resources to manage this process. They performed the audit and presented the results back to us and explained how we could remove cost through better management of the contracts. We had numbers on our account without usage, which our current provider hadn’t realised or had neglected to inform us. Complete Communications also helped us to reallocate sims that were still in contract when we had new starters at the business.
Once we had agreed to move forward with the recommendations the process was made simple by Complete Communications. With the EE contract, we had an econtract to sign and that was the extent of our involvement. Migrating the Vodafone contract proved more difficult, but Nick and his team handled every aspect, attending site when required to do so. The service they provided was exemplary throughout the process.
The work that Complete Communications undertook gives us confidence that our mobile account no longer has any cost or service inefficiencies. The savings achieved once the project was complete were higher than first estimated and we have reduced our Vodafone charges by 60% and our EE charges by 27%.
Appreciate your work on this project and look forward to continuing to work with you in the future.
“To anyone trying to manage a mobile phone estate. Whether it’s running smoothly or out of control you need to look up Complete Communications. Dealing with any of the networks’ Customer Services Teams can at times be a frustrating experience. Complete Communications cut through the call centre barrier. They know how to talk to these people, they know the tricks of the tread and importantly they know how to make them work for you, rather than against you. They know the platforms, they know the reports, enabling them to provide meaningful accurate information that can be acted upon confidence. Information that will save us an estimated £230,000 throughout the contract duration.
